With effect from the 15th June 2020 the surgery will not take prescription requests over the telephone except for patients who have a prior arrangement with the practice or are currently shielding and in receipt of a shielding letter. Please use the on line service or post your repeat in the outside box.


As per the government guidelines, from Monday 15th June, all patients aged 3 or over visiting Gladstone Surgery will need to provide their own face covering to be worn at all times whilst inside the surgery. A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head.

Please visit:



We have taken the decision to close the doors at Chess Medical Centre to protect our patients and staff.

Only those patients that have been triaged will be asked to come down to the surgery at an allotted time.

Any routine appointments will now be by telephone in the first instance.

Routine telephone appointments booked with the nursing team will be triaged on the day.

Only the patient should attend, for children and those that need help only one parent or carer should attend. Please do not bring children to the surgery with you.

Our Reception team are struggling with the amount of phone calls so please use the government resources to get advice if you are worried.

For information for patients who are shielding or self isolating please click below.

Shielding and Isolation

Thank you for your help.

Appropriate Appointments

To better utilise our skill mix of clinicians our reception team have been trained to ask information about your problem to direct you to the most appropriate clinician. This may not always be a doctor and may be advice that can be obtained form your local pharmacy.

We welcome a new member of the reception team.

Gillian Wheatley



Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly?  (Rather than speak to surgery staff?)  Then please contact them here:  


Results from our recent patient survey are now in:

Patient Questionnaire Results March 2017

Patient Questionnaire Results December 2017


The surgery reviews the results of the new Friends and Family Test every month.  The latest results can be found here

June 2019

 July 2019

August 2019

September 2019

October 19

November 19

December 19

January 20

February 20

April 2020

May 2020

June 2020

July 2020


Statement of Purpose



Gladstone Surgery Equality and Diversity Statement





Clinics & Servicespregnant_19

In addition to general medical consultations we are pleased to be able to provide specialist clinics and services covering the following areas:

  • ANTENATAL CLINICS - each doctor holds a regular antenatal clinic sharing your care with the community midwife and the maternity Unit.
  • ASTHMA CLINIC - our practice nurse runs an asthma clinic aiming to optimise your treatment so avoiding severe attacks.
  • DIABETIC CLINIC - run jointly by Dr Morrell and our practice nurse, along with the diabetes specialist nurses and the hospital diabetes clinic.
  • CHILD HEALTH CLINICS - child health vaccination clinics are run by the practice nurse every Thursday from 13:30 to 15:00. Appointments are sent out by Community Child Health.
  • WELL WOMAN CLINIC - our practice nurse holds Well Woman health checks by appointment, covering such topics as diet, weight, blood pressure, contraception, cervical screening and HRT. vaccination9
  • CRYOTHERAPY CLINIC - cryotherapy clinics are held monthly. We are able to treat most warts, veruccas and certain benign skin tags. Appointments can be made at reception once you have been advised by a clinician.
  • DIETICIAN - our community dietician can be seen by appointment through a doctor.
  • SEXUAL HEALTH - our doctors, clinical pharmacist and nurses are able to provide contraceptive counselling and general sexual health advice and screening, as well as emergency contraception.
  • FLU VACCINATION - available in the autumn to all patients over 65 years and those at risk due to heart, lung or immune disease.
  • TRAVEL VACCINATIONS - please request a travel form from reception as soon as you know where and when you are travelling. This enables our practice nurse to determine which vaccinations are required and to plan a schedule for you, usually beginning about 6 weeks before you travel.
  • HEALTH CHECKS - most patients aged 40 - 74 years are entitled to a FREE NHS health check - ask at reception to book yours today! 


 BREAST SCREENING:  If you are female, over 70 years old and would like to continue to be screened for breast cancer, please contact the screening office on 01494 425689 to arrange an appointment.


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