Noticeboard

NEW MEMBERS OF STAFF

We are pleased to welcome Claire to  our secretarial team.

 

APPOINTMENTS

To ensure we are prepared to act swiftly when we are advised of a Covid 19  vaccine delivery we are only booking appointments 2 weeks in advance.

We may have to re arrange these appointments at short notice and apologise for any inconvenience to our patients.

COVID 19 Vaccinations

Over 2000 patients have now been given their first vaccine which accounts for the majority of our patients over 50.

This practice is only offering COVID-19 vaccinations to those patients in priority groups 1-9 who are due their second dose. Please do not contact us about vaccinations unless you are in one of these groups. You can check your eligibility here.

If you are in the priority groups 10 - 12 (people aged 49 down to 18) you will need to book your appointment via the national NHS booking service when your age group becomes eligible. This will allow you to find a suitable date and time at another site including the Guttman Vaccination Centre (or other large centre in a neighbouring county) and a participating community pharmacy. Currently, people aged 40 – 49 can book their first dose on the system, together with people in groups 1 - 9.

 

We are keen to continue our vaccination programme, however we are reliant on vaccine delivery so we are asking patients NOT to contact the surgery as we need to keep our lines free for patients who need medical help. We are also unable to answer queries via our on line messaging service about the vaccination programme.

We would ask that you be patient and we will contact you when we have a date for our next clinics.

Health Staff Vaccination Allocation

Please see below.

Health Care Staff Vaccine Allocation

Covid 19

FACE COVERINGS

As per the government guidelines, from Monday 15th June  2020, all patients aged 3 or over visiting Gladstone Surgery will need to provide their own face covering to be worn at all times whilst inside the surgery. A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head.

Please visit: https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering

Only those patients that have been triaged or have a face to face appointment should come to the surgery at their allotted time.

Any routine appointments will now be by telephone in the first instance.

Only the patient should attend, for children and those that need help only one parent or carer should attend. Please do not bring children to the surgery with you.

For all information about Covid 19 please refer to Gov.Uk website.

 

Appropriate Appointments

To better utilise our skill mix of clinicians our reception team have been trained to ask information about your problem to direct you to the most appropriate clinician. This may not always be a doctor and may be advice that can be obtained form your local pharmacy.

CONTACT THE PATIENT GROUP DIRECTLY

Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly?  (Rather than speak to surgery staff?)  Then please contact them here:  patientgroup.gladstone@nhs.net  

PATIENT SURVEY RESULTS

Results from our recent patient survey are now in:

Patient Questionnaire Results March 2017

Patient Questionnaire Results December 2017

FRIENDS AND FAMILY TEST RESULTS

The surgery reviews the results of the new Friends and Family Test every month.  The latest results can be found here.

April 2021

STATEMENT OF PURPOSE

Statement of Purpose

EQUALITY AND DIVERSITY

Gladstone Surgery Equality and Diversity Statement

 

 

 

 

Contact Details

Address book Address

Gladstone Surgery
Chess Medical Centre
260-290 Berkhampstead Road
Chesham
Bucks
HP5 3EZ

Telephone Numbers Telephone Numbers

Telephone:
01494 782884
Out of Hours:
111
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

 
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