Appointments

(During this outbreak of COVID 19 the practice will be doing telephone consultations whenever possible)

If you require an emergency appointment

please ring as early as possible in the day

so that we can do our best to accommodate

you.      

Telephone 01494 782884 for an appointment from 08:30 to 12:30 or 13:30 to 18:00  Monday to Friday. We will respect your right to express a preference of practitioner.

An interpreting service is also available, please inform reception when booking so that arrangements can be made for when you attend your appointment.

Did you know.... Dr Hardeep Bhupal, is fluent in Urdu, Punjabi and Hindi?

Advanced Access Appointments

GP appointments are now available at local surgeries during the evenings and at the weekend - please contact us to book.

More information can be found here:  Advanced Access Appointments

Extended Hour Appointments

The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home.  Therefore extended hour appointments are available on selected week day evenings, which are currently Monday and Wednesdsay 6.30pm to 8pm.  Please enquire at reception.

Emergency Appointments

Please note that emergency appointments are for real emergencies only.  The appointment is for 1 problem only and will last 5 minutes.

Clinical Pharmacist

If you telephone for an emergency appointment on the day, you may be offered an appointment with our clinical pharmacist who is able to prescribe and advice for many minor ailments. Medication reviews are also conducted by our clinical pharmacist to ensure you are on the best medication for your condition.

Practice nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Telephone Advice

Our GP's can offer telephone advice, however did you know that your local pharmacist can answer queries about medication.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit so that the doctors can plan and prioritise urgent cases.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)